This page (together with the documents referred to on it) tells you the terms of use on which you may make use of the website [www.bi-learn.co.uk] (our site), whether as a visitor or a registered user.

Please read these terms of use carefully before you start to use the Site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.


This website ("Website") which is owned by Boehringer Ingelheim Limited ("Boehringer") is offered to you under license on condition of your acceptance without modification of the "Terms and Conditions" set out herein.

Additional terms which vary or supplement these Terms and Conditions may apply to your use of some services "Additional Terms". If so these Additional Terms will be set out at point of use. If there are any inconsistencies between these Terms and Conditions and any Additional Terms then the provisions of the Additional Terms shall prevail. These Terms and Conditions, Additional Terms, and Data Protection & Privacy Policy, as published from time to time by Boehringer are collectively referred to as the "Terms".


This page (together with the documents referred to on it) tells you the terms of use on which you may make use of the website [www.bi-learn.co.uk] (our site), whether as a visitor or a registered user. Please read these terms of use carefully before you start to use the Site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.


Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice (see below). We will not be liable if for any reason the Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts or all of the Site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them.

When you access this Site and make choices regarding the types of information and data you wish to receive, we give you our assurance that we will not use the information regarding your choices for market research or similar purposes.


You are granted a revocable non-exclusive licence to use the software tool made available through the Site to self-select content, which software tool is only to be used in accordance with these terms. You accept that any data, information or content you receive or access, will be selected based on criteria chosen by you and created by a computer generated mechanism over which We have no control (whether in terms of accuracy, completeness or otherwise).


The Website is for your personal use only. You may not modify, copy, distribute, transmit, reverse engineer, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website.

You shall not provide or disclose to or share with any third parties any password you use to access the Website, nor shall you access any materials of another by logging into the Website using a third party's password. Boehringer and its employees will never ask you for your password.


We are the owner or the licensee of all intellectual property rights in the Site, and in our material published on it. Some of the content of the Site will be subject to the intellectual property rights of third parties. All works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Site.

Permission to use documents (such as white papers, press releases, datasheets and FAQs) from the Site is granted, provided that (1) this notice appears in all copies and that, in particular, both the copyright notice and this permission notice appear, and (2) use of such documents from this Site is for informational, media and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in commercial media.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.

You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us or our licensors or the relevant owners.

If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


The Website may contain links to other websites, web pages or services owned and operated by Boehringer group companies or its agents. Your use of such Boehringer Group website(s) is subject to the terms shown thereon. In the event that any of these Terms conflict with the terms of use or other terms and guidelines contained within any particular Boehringer Group website(s), shall prevail.


The Website may contain links to third party websites, web pages or services which are owned and operated by parties other than Boehringer or the Boehringer group. Boehringer does not control these websites. If you decide to access third party websites you should read their own Terms before providing any information to them. We do not accept any responsibility or liability for any third party websites and your access and use of such websites or services is at your own risk.


In the event you use the Website to request goods or services provided by Boehringer, or provided by third parties as promoted on the Website either by accessing the supplier's ordering page (using the links provided) or by telephoning any advertised call centre. In any event, we will act as a disclosed agent for the supplier in respect of the transaction. As a result, any contract which is made for the purchase of goods or services will be between you and their relevant supplier. Boehringer shall bear no liability under or in respect of any contract made by you in relation to the goods or services requested or supplied save as expressly stated within the relevant contract terms provided on purchase.

You will keep confidential any password or discount code given to you in connection with this type of service. You will discontinue use of the service if, to the best of your knowledge, you are no longer eligible to use the service.


Whenever you make use of a feature (if available) that allows you to upload material to the Site you must comply with the content standards set out in the upload instructions. You warrant that any such contribution does comply with those standards imposed and you indemnify us for any breach of that warranty.

Any material you upload to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Site.

We have the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with the content standards requirements or breaches a prohibited use.


These content standards apply to any and all material which you contribute to our site (“contributions”).

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.


You may use our site only for lawful purposes.

You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.


You shall not use the Website for any purpose that is prohibited by these Terms. You warrant that your use of the Website shall be for lawful purposes only and you shall indemnify Boehringer against all claims, losses, liabilities, costs, damages and expenses incurred by Boehringer due to any breach by you of these Terms.


Our liability

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials or content posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Information on pharmaceutical products are not intended to be used as an alternative to consulting with a health care professional or other qualified professional. If you require advice on a specific health problem please contact health care professionals.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Boehringer Ingelheim Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

It is impossible to regulate downloads from the Site and possible viruses which they may contain. Boehringer Ingelheim Ltd does not accept liability for any virus infection or resulting problems which may arise from the use of the Site.

Please note that Boehringer is not a licensed credit broker under the Consumer Credit Act 1974.


Commentary, articles, press releases and other materials posted on the Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.


You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.


Boehringer shall have the right to restrict or prohibit access to the Website at its sole discretion and without prior notice to the restricted or prohibited party.


Boehringer reserves the right to change these Terms at any time and we advise that you occasionally check the Terms. The pages containing the Terms will contain the version number and the date of revision.

Material changes to the Terms will be notified to you by placing previous terms with the new updated Terms which shall be available for your periodical checking from time to time.


The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country).

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

About us

[bi-learn.co.uk] is a site operated by Boehringer. We are a private limited company registered in England and Wales under company number 00711858 and have our registered office (and main trading address) at Ellesfield Avenue, Bracknell, Berkshire, RG12 8YS. Our VAT number is 200356126.

We are regulated by The National Office of Animal Health (NOAH).


If you have any concerns about material which appears on the Site, please contact us in writing at Boehringer Ingelheim Limited, Ellesfield Ave, Bracknell, Berks, RG12 8YS.

Queries and other feedback addressed to Boehringer Ingelheim Ltd (UK) through this website should not contain questions on personal health matters or on specific prescription-only products but should be addressed to a health care professional.


Boehringer is committed to protecting your privacy. The policies and procedures we have in place are to protect the integrity and confidentiality of your personal information, to comply with the Data Protection Act 1998 and other UK and EU regulations. Boehringer is registered as a Data Controller with the Information Commissioner's Office, registration number Z709120X. This Privacy Policy explains how Boehringer collects, processes and uses your personal information.

How does Boehringer use personal information?

Collection and use

In order to provide you with the services you want Boehringer collects your personal data when (i) you pass personal or sensitive personal data to us for the provision of services Boehringer undertakes on your behalf or, (ii) you self-register your details online with Boehringer, or (iii) you provide us your details in relation to a prize promotion or via feedback, or (iv) your details are passed to us from another Boehringer group company for the provision of your service(s).

With Your Consent

Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given consent. The organisation understands "consent" to mean that you have been fully informed of the intended processing and has signified their agreement, whilst being in a fit state of mind to do so and without pressure being exerted upon you. Consent obtained under duress or on the basis of misleading information will not be a valid basis for processing. Consent will not be inferred from non-response to a communication

What is Personal Data?

Within the Data Protection Act 1998, Personal Data is defined as data that relates to a living individual who can be identified:

a. From those data, or b. From those data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual

Why does Boehringer need to collect and store personal data?

Boehringer collects and stores personal data for the following purposes: Staff Administration; Advertising; Marketing & Public Relations; Accounts & Records, and; Consultancy and Advisory Services. In any event we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. Further information can be found concerning Boehringer’s registrations with the Information Commissioner’s website. We will only ever pass your personal data between Boehringer group companies for the purposes of providing the services specified.

How does Boehringer use information?

Boehringer will process, collect, store and use the information you provide in a manner that is compatible with the Data Protection Act. We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances the law sets the length of time information has to be kept, but in most cases Boehringer will use its discretion to ensure that we do not keep records outside our business requirements.

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Where we store your personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


What is a cookie?

A cookie is a small piece of data containing a unique reference which is written to any web-enabled user device (e.g. a computer). Cookies are not viruses - they are plain text items and are not compiled code - so they cannot be executed on, or affect the operation of, the web-enabled device. For more information on cookies go to www.allaboutcookies.org. Boehringer only uses cookies which are essential to providing and enhancing our services to users such as you and your employees.

Any computer, laptop, PDA, mobile, smart phone, tablet and/or other device running a web browser capable of connecting you to the Website may be a web-enabled device.

How does Boehringer use cookies?

Boehringer only uses cookies which are necessary to provide the Website to you, and where we have received explicit permission from the user. We do not allow the transfer of cookies to third parties nor do we allow third parties to access or read information in our cookies.

Our policy is to be open and honest with you about our use of cookies. Boehringer will never use cookies to serve ads or to store information about your website browsing history.

What types of cookies do we use?

'Session cookie', this is a temporary cookie that remains active until you sign-out of the Website or the cookie expires due to a period of inactivity. The session cookie is essential for the Website to function correctly.

'Persistent Cookies', these remain on your device for a longer period (how long depends on the lifetime of the specific cookie). The Website may use two persistent cookies which

1. May be stored on your device after your first login to the Website. This cookie contains a unique company identifier and is used to provide site branding and other customisations

2. May be stored on your device if you choose to have the Website remember your username. You can choose this option by selecting the tick box on the member sign-in page. By selecting the tick box you consent to us storing and reading this cookie

'Web beacons', these are small transparent graphical images which are used in the Employee Savings module only. The web beacon is embedded into the supplier webpage and provides us with information about your purchase and the amount of discount you received. This information is used to provide reports to your employer and to help us improve our service to you.


To ensure our cookies can only be used by Boehringer we either encrypt the entire cookie or the values inside of it. Only Boehringer is able to decrypt the cookie and read the data which is stored in it. We never store your personal data inside our cookies.

Third Parties

Boehringer may embed video or other content into the Website, and when you visit a web page with embedded content you may be presented with cookies from that content. Boehringer does not control these cookies and we recommend that you check the third party's own website for information about them.

Video embedded into the Website will not play automatically. By clicking on the play button for any embedded video you consent to a flash cookie (if applicable) being stored on your device.

Does Boehringer share the information it collects about me?

Boehringer takes every precaution to protect your personal data and we will never sell, rent or trade your personal information to third parties.

Third Parties

Boehringer may supply data to third parties for the purposes of fulfilling transactions. This may include but is not limited to a discount code or unique ID. It will never contain personally identifiable information.

Boehringer UK Group

We are part of a larger group and, accordingly, may need to disclose personal information to its related group members from time to time for user and customer administration, and compliance purposes.

Disclosure of data

Boehringer will ensure that personal data is not disclosed to unauthorised third parties which includes family members, friends, government bodies, and in certain circumstances, the Police. The DPA permits certain disclosures without consent so long as the information is requested for one or more of the following purposes:

a. To safeguard national security

b. Prevention or detection of crime including the apprehension or prosecution of offenders

c. Assessment or collection of tax duty

d. Discharge of regulatory functions (includes health, safety and welfare of persons at work);

e. To prevent serious harm to a third party

f. To protect the vital interests of the individual, this refers to life and death situations

All requests to provide personal data for one of these reasons must be supported by appropriate Boehringer documentation and all such disclosures will be specifically authorised by the Boehringer Information Security Manager.

Keeping you informed

In the interest of continually improving our service, we may occasionally wish to contact you by email or telephone to inform you about services or offers which might be of interest to you, or to obtain your feedback on our service(s).

Boehringer will never target you with marketing information for which you have not subscribed. If you have received something in error please contact us in writing and we will remove you from our mailing list(s). For your convenience we will endeavour to provide an unsubscribe option on all marketing communications.

If you do want to be contacted by us please log into the Website and update your preferences in the "My Details" section.

Rights of access to data

Under the Data Protection Act 1998 you have the right to request a copy of personal data which we hold about you and to have any inaccuracies corrected. Subject Access Requests must be made in writing. We charge a small fee of £10 and request two forms of identification. Full details are contained within the application form. For any assistance please write to us at:

The Data Protection Officer, Legal Compliance, Boehringer Ingelheim Limited, Ellesfield Ave, Bracknell, Berks, RG12 8YS


We have implemented stringent security measures to ensure the integrity & confidentiality of your personal data and to protect it from loss, misuse, alteration or destruction. Wherever communications to our data processing systems involve your personal data we will endeavour to encrypt those communications.

All Boehringer staff with a duty for handling personal data is made aware of their responsibilities and are trained in how to protect it. They are not allowed access to it unless they have been specifically authorised by Boehringer. All staff has entered into an Acceptable Use Agreement before they are given access to your personal data. Each Boehringer contract of employment contains confidentiality agreements

We will hold your personal information only for as long as it is necessary for us to do so, having regard to the uses described in this Privacy Policy. All data after the retention period has elapsed will be securely destroyed. All security controls will be periodically reviewed in line with legal and technical developments.

Supplier and Third Party Links

Boehringer may provide you with a hyperlink from the Website to the third party website, in which case, you become a customer of that third party supplier and you are covered by its privacy policy and not Boehringer's privacy policy. Please ensure you read and agree with the privacy policy provided by the third party. Boehringer accepts no responsibility or liability for any third party websites

Changes to the Data Protection & Privacy Policy

Boehringer reserves the right to change its Data Protection & Privacy Policy at any time and we advise that you occasionally check that online document and note the version number and the date of revision. Material changes to the Data Protection & Privacy Policy will be notified to you by placing a prominent notice on the Website.

Conditions of Use

Unless stated otherwise, our current Data Protection & Privacy Policy applies to all information that we have about you. By using the Boehringer Website or agreeing to our Terms, you consent to the collection, processing, storage and use of any of your personal information as set out above.